Terms of service

TERMS OF SERVICE

Last Updated: September 2, 2026

Welcome to Rebelios. These Terms of Service (“Terms”) govern your access to and use of our website, online store, products, services, and related features.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. GENERAL TERMS

These Terms apply to all visitors, customers, users, and other individuals who access or use Rebelios.

By using our store, you represent that:

  • You are legally capable of entering into a binding agreement under applicable law.

  • The information you provide to us is accurate, complete, and current.

  • You will use our website and services only for lawful purposes.

  • You will comply with these Terms and all applicable Indian laws and regulations.

We reserve the right to refuse service, restrict access, or cancel transactions where reasonably necessary, including where there is suspected fraud, abuse, unlawful activity, or violation of these Terms.

2. ACCOUNT TERMS

Some features of our store may require you to create an account.

You are responsible for:

  • Providing accurate and current account information.

  • Maintaining the confidentiality of your account credentials.

  • Keeping your password secure.

  • All activities carried out through your account.

  • Informing us promptly if you believe your account has been accessed without authorization.

You must not use another person's account without permission.

We reserve the right to suspend or terminate accounts that violate these Terms or are involved in fraudulent, abusive, or unlawful activity.

3. ELIGIBILITY

You must have the legal capacity to enter into a contract under applicable Indian law to place an order with Rebelios.

If you are under the age of majority applicable to you, you should use our services only with the involvement and consent of a parent or legal guardian where required by law.

4. PRICING AND PAYMENT

All prices displayed on our website are stated in Indian Rupees (INR) unless otherwise specified.

We reserve the right to change product prices, discounts, promotions, and offers at any time without prior notice.

However, price changes will not affect orders that have already been accepted, except where required or permitted by applicable law.

Taxes

Applicable taxes, including Goods and Services Tax (GST), may be included in or added to the displayed price as required by applicable law.

Payment

We may offer payment methods such as:

  • Credit and debit cards

  • UPI

  • Net banking

  • Digital wallets

  • Cash on Delivery (where available)

  • Other payment methods made available through our payment providers

You agree to provide accurate and complete payment information.

Payment must be successfully authorized before an order is processed, unless Cash on Delivery or another approved payment method is available.

We reserve the right to cancel or decline transactions where payment cannot be verified or where fraud or unauthorized activity is suspected.

5. PRODUCT DESCRIPTIONS

We make reasonable efforts to ensure that product names, descriptions, images, colours, measurements, specifications, and other information displayed on our website are accurate.

However:

  • Actual colours may vary depending on your device or screen settings.

  • Minor variations may occur between product images and physical products.

  • Measurements and specifications may have reasonable manufacturing tolerances.

  • Product packaging may vary from images shown on the website.

  • Product availability may change without notice.

We do not guarantee that every product description, image, specification, or other content is completely error-free.

If we discover a material error affecting an order, we reserve the right to correct the error and, where appropriate, offer the customer the option to cancel the affected order.

6. PRODUCT AVAILABILITY

Products displayed on our website may not always be available.

We reserve the right to:

  • Limit quantities purchased.

  • Discontinue products.

  • Modify product specifications.

  • Restrict availability to certain locations.

  • Correct inventory errors.

  • Refuse or cancel orders where a product is unavailable.

If a product becomes unavailable after you place an order, we may cancel the affected item or order and provide an applicable refund.

7. ORDER ACCEPTANCE

Placing an order through our website constitutes an offer to purchase the selected products.

After placing an order, you may receive an order confirmation acknowledging that we have received your order.

An order confirmation does not necessarily mean that your order has been accepted.

We reserve the right to accept, reject, limit, or cancel an order for reasons including:

  • Product availability

  • Pricing or listing errors

  • Payment issues

  • Incorrect customer information

  • Suspected fraud

  • Duplicate or unusual orders

  • Shipping restrictions

  • Technical errors

  • Violation of these Terms

If we cancel an order after payment has been received, we will initiate an applicable refund to the original payment method or through another appropriate method.

8. SHIPPING AND DELIVERY

Orders are processed and shipped according to our Shipping Policy.

Estimated delivery dates or timeframes are provided for guidance and are not guaranteed unless expressly stated otherwise.

Delivery times may be affected by:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Natural disasters

  • Incorrect or incomplete addresses

  • Remote or restricted delivery locations

  • Transportation disruptions

  • Regulatory requirements

  • Events beyond our reasonable control

You are responsible for providing an accurate and complete delivery address.

If an order cannot be delivered because of incorrect address information, failure to receive the shipment, refusal of delivery, or repeated unsuccessful delivery attempts, additional shipping charges or other consequences may apply.

For more information, please refer to our Shipping Policy.

9. RETURNS AND REFUNDS

Returns, replacements, exchanges, and refunds are governed by our Return & Refund Policy.

Customers should review that policy before placing an order.

Where eligible, return or refund requests must be submitted within the applicable timeframe specified in our Return & Refund Policy.

Nothing in these Terms is intended to limit any mandatory consumer rights or remedies available under applicable Indian law.

10. ORDER CANCELLATIONS

You may request cancellation of an order by contacting us at therebelonegrp@gmail.com as soon as possible.

Because certain products may be processed, produced, or shipped shortly after an order is placed, cancellation may not always be possible.

If an order has already entered production, fulfilment, or shipping, it may no longer be eligible for cancellation.

Any eligible refund will be processed according to our Return & Refund Policy and applicable law.

11. PROHIBITED USES

You agree not to use our website, products, or services for unlawful or unauthorized purposes.

You must not:

  • Violate any applicable Indian or international law or regulation.

  • Engage in fraudulent transactions.

  • Provide false or misleading information.

  • Attempt to gain unauthorized access to our website, systems, or accounts.

  • Introduce viruses, malware, malicious code, or other harmful material.

  • Interfere with the security or operation of our website.

  • Scrape, copy, reproduce, or commercially exploit website content without permission.

  • Attempt to reverse engineer or compromise our website or services.

  • Use our website to distribute spam, phishing attempts, or other malicious communications.

  • Impersonate another person, business, or organization.

  • Abuse promotional offers, discounts, refunds, or other store features.

  • Use our products or services for any purpose prohibited by applicable law.

We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been violated.

12. INTELLECTUAL PROPERTY

Unless otherwise stated, all content on our website, including:

  • Logos

  • Brand names

  • Product designs

  • Graphics

  • Images

  • Text

  • Website layouts

  • Icons

  • Videos

  • Marketing materials

is owned by or licensed to Rebelios and may be protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, sell, publicly display, or commercially exploit our intellectual property without prior written permission.

13. USER CONTENT

If you submit reviews, comments, photographs, feedback, or other content to us, you represent that:

  • You have the right to submit the content.

  • The content does not violate another person's rights.

  • The content is not unlawful, defamatory, abusive, misleading, or fraudulent.

  • The content does not contain malicious software or harmful code.

By submitting content, you grant Rebelios a non-exclusive, royalty-free, worldwide license to use, reproduce, display, publish, and distribute that content for legitimate business and promotional purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms or applicable law.

14. THIRD-PARTY SERVICES

Our store may use third-party services and providers for functions such as:

  • Payment processing

  • Shipping and delivery

  • Website hosting

  • Analytics

  • Marketing

  • Customer support

  • Fraud prevention

Third-party services may have their own terms, conditions, and privacy policies.

We are not responsible for the independent policies or actions of third-party providers, except to the extent required by applicable law.

15. ACCURACY OF INFORMATION

We attempt to keep information on our website accurate and current.

However, we do not guarantee that all information will always be:

  • Complete

  • Accurate

  • Current

  • Error-free

  • Available without interruption

We reserve the right to correct errors, update information, or modify website content at any time.

16. DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, our website and services are provided on an “as available” basis.

We do not guarantee that:

  • Our website will always be available or uninterrupted.

  • The website will be completely free of errors.

  • All information will always be accurate or current.

  • The website will be free from viruses or other harmful components.

Nothing in this section excludes or limits warranties or consumer rights that cannot legally be excluded under applicable Indian law.

17. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Rebelios and its owners, employees, affiliates, service providers, and representatives will not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from your use of our website, products, or services.

This may include, where legally permissible:

  • Loss of profits

  • Loss of business

  • Loss of data

  • Loss of opportunity

  • Business interruption

  • Other indirect or consequential losses

Our liability will not be excluded or limited where such exclusion or limitation is prohibited by applicable law.

Nothing in these Terms limits liability for matters that cannot legally be limited or excluded under Indian law.

18. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Rebelios, its owners, employees, affiliates, service providers, and representatives from claims, losses, liabilities, damages, and reasonable expenses arising from:

  • Your violation of these Terms.

  • Your unlawful use of our website or services.

  • Your infringement of another person's rights.

  • Your fraudulent or unauthorized activities.

  • Your violation of applicable laws or regulations.

This obligation does not apply to the extent that the claim results from our own unlawful conduct or liability that cannot legally be transferred to you.

19. FORCE MAJEURE

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

Such circumstances may include:

  • Natural disasters

  • Floods

  • Fires

  • Epidemics or pandemics

  • War

  • Civil unrest

  • Government restrictions

  • Strikes

  • Transportation disruptions

  • Internet or telecommunications failures

  • Courier disruptions

  • Other events beyond our reasonable control

Where reasonably possible, we will take appropriate steps to minimize the impact of such events.

20. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising from or relating to these Terms, our website, products, or services shall be subject to the jurisdiction of the competent courts in India, subject to applicable consumer protection laws and any mandatory jurisdictional requirements.

Nothing in this section prevents a consumer from exercising any statutory rights or remedies available under applicable Indian law.

21. CHANGES TO THESE TERMS

We may update or modify these Terms from time to time.

Any updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.

22. SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the minimum extent necessary to make it enforceable, where legally possible.

The remaining provisions will continue to remain in effect.

23. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies displayed on our website, constitute the terms governing your use of our store and purchases from us, subject to applicable law.

24. CONTACT INFORMATION

If you have questions regarding these Terms of Service, please contact us at:

Rebelios

Email: therebelonegrp@gmail.com

We aim to respond to customer enquiries within 2–3 business days.